Our Policies

Alcohol

Arizona liquor laws prohibit guests from bringing alcohol onto the premises. You may purchase beer and wine at the Lodge to enjoy in the cafe, on the deck, or in your room.

Smoking

There is no smoking allowed on the property.

Reservations

  • Book any day of the week
  • 2-night minimum stay weekends for Friday and Saturday bookings
  • First night will be charged upon booking

Refund/Cancellations

  • Room reservations may be guaranteed with any major credit card.
  • When making a reservation online, your credit card will be charged for the first night of your stay.
  • If you cancel your reservation at least 48 hours in advance of your arrival, this charge is refundable.
  • We ask all guests that are showing signs of the flu or cold to remain home as suggested by the Center for Disease Control and Pima County Health Department.
  • Reservations can only be canceled by calling the Lodge.

A shuttle service is provided during inclement weather to ensure our guests safety from the base of the mountain to the Mt Lemmon Lodge.

Taxes and Fees

A total of 12.05% tax is a combination of local, state and federal taxes in Pima County.

Cleaning fee for damaged property

A guest will be held liable for any room damages that occur during their stay. If paying with a credit card, the guest will be responsible for the cost of the damages to the room.

Covid-19 Measures

Rooms are cleaned upon check out following COVID-19 sanitation and cleaning standards directed from the CDC.  During a stay, rooms will only be cleaned only upon request. Laundry will be done on site using commercial laundry equipment. 

Note:  if Covid-19 is still an issue in June 2022, we also plan to provide personal protection items such as masks and hand sanitizer in every room. Guests will be required to wear masks in the indoor common areas of the lodge except while dining. Common areas are the lobbies on all levels, hallways, and all communal restrooms.

The below effective response measures will help us provide a safe and clean environment:

  • Staff who handle and serve food have State Food Handlers Certificates.
  • We disinfect all touch points possible—door knobs/handles, commode handles, microwaves/coffee makers, lamp switches, light switch plates, etc.
  • We use protective zippered encasements on our pillows and mattresses, as well as waterproof mattress protectors to make cleaning safer & easier.